Pure Barre is a fitness gym and membership program that offers both local gyms and an on-demand program. Barre workouts are total body workouts that take place at the traditional ballet barre. They also focus on low-impact and small movements designed to strengthen and tone the body. While Pure Barre can be a great program for some, it’s not for everyone.
To cancel your Pure Barre gym membership, you must go to your gym location and cancel the membership in person or contact your local gym directly. If you want to cancel your Pure Barre on-demand membership, you must cancel it in the studio you purchased it at or, if purchased online, via the website or app.
Cancelling your Pure Barre membership can feel tricky, but it doesn’t have to. Keep reading to learn the simplest ways to cancel your membership and other info about refunds, and free trials!
Contents
How to Cancel Pure Barre
It’s important to note that you must cancel your Pure Barre membership at the place you purchased it.
Pure Barre Gym Membership Purchased at Studio
If you want to cancel your Pure Barre Gym Membership, or your Pure Barre on Demand Membership, follow these simple steps:
- Go to or contact your local Pure Barre gym.
- Tell them your intent to cancel.
- If you are cancelling in-person, make sure to give them written notice requesting the cancellation.
- Ask your Pure Barre gym to provide you confirmation of the cancellation.
- Monitor and follow-up with the cancellation as needed.
Pure Barre Gym Membership Purchased Online/Via App
If you purchased your Pure Barre On-Demand Membership Online or through the App, follow these steps:
- Log into Pure Barre on-demand (also called Xponential+ or Pure Barre GO).
- Click on the “Info” or “Account” button as it appears on your screen.
- Go to the “Membership” tab.
- Request to cancel your membership.
- Wait to receive a confirmation of the cancellation.
- Follow up by contacting Pure Barre on-demand as needed.
Is There a Cancellation Fee for Pure Barre?
The cancellation fees for Pure Barre depend on what type of program you are using.
Pure Barre on Demand Cancellation Fee
If you are using Pure Barre on Demand (also called Xponential+ and Pure Barre GO), you must cancel your membership online.
Luckily, there are no fees for cancelling your membership.
Once you cancel your Pure Barre on demand subscription, you will be billed for the rest of the billing period. This depends on how long you opted to have your membership, which is usually monthly.
You must make sure that you receive a confirmation of the cancellation from Pure Barre, or else you may still be getting charged.
Pure Barre Gym Cancellation Fee
If you are using a Pure Barre gym membership, you must check with your local studio to see if there are any cancellation fees. Often, people pay per class, or per set of classes, at the studio.
If this is the case for you, there is generally a $15 fee for cancelling your class within 4 hours of its start time.
For those going to their local Pure Barre to workout, make sure to check with that location. Inquire about their cancellation policy, as every Pure Barre gym is locally owned and run.
Pure Barre Refund Policy
Pure Barre gyms and Pure Barre on-demand have slightly different refund policies.
Pure Barre Classes
For Pure Barre gym classes, you must give at least 24 hours’ notice to receive a refund (or class credit) for the class you can no longer attend. However, Pure Barre states that there are exceptions that are determined by each facility.
If you want a refund for a class you can no longer attend, reach out to the facility to see what their policies are.
Pure Barre On-Demand
For Pure Barre on-demand, they have a strict no refund policy.
Once you cancel your subscription, you will be entitled to use the subscription for the rest of the billing period.
The Pure Barre website does state that sometimes refunds or discounts are given at the discretion of the company, so if you want a refund for particular circumstances, you should reach out to Pure Barre to see what your options are.
Does Pure Barre Offer a Free Trial?
Pure Barre does offer a free trial for both their in-person classes and their on-demand program.
The free trial program for Pure Barre on demand can vary as they sometimes offer different promotions. Currently, Pure Barre offers a 7-day free trial for their online classes. After the free trial ends, you begin being charged $29.99 a month for the online subscription.
Pure Barre gyms may also have different promotions depending on the location.
However, they always offer one free Pure Barre class before you sign up for the membership.
Are Pure Barre Classes Worth It?
Barre classes can be great for someone who wants to build a strong and toned body but need something that is low impact. It’s also great if you enjoy dance, as many dance moves and terms are integrated into the workouts.
Classes at Pure Barre can be great for someone who wants instruction on how to perfect specific moves. Using a Pure Barre gym will allow you to take full advantage of their barres and barre equipment (such as light weights and mats).
Pure Barre on-demand has its own benefits, touting nearly 1,000 online classes so that you can do a variety of Barre workouts from anywhere.
While Barre is great for some, others may enjoy a more high-intensity workout session. We suggest trying out a Barre class or the free trial before deciding if it is right for you!
How to Contact Pure Barre
There are several ways to contact Pure Barre.
If you have questions about your local Pure Barre studio, you should reach out to them directly. Every studio will have their own phone number, email, or other method to contact. You should be able to find their contact information online. If not, we suggest going in-person to speak to someone directly.
You can find which studio is near you.
If you need help with your Pure Barre on-demand subscription, the Pure Barre website has a help form that can be used to contact them.
Unfortunately, Pure Barre on-demand does not provide an email address or phone number to directly contact them. Instead, you can contact them using their help form.
Best Alternatives to Pure Barre
There are several great alternatives to Pure Barre:
iFIT
- iFIT is an interactive program that provides online classes and also offers fitness machines that can be used with the online programming.
- This program offers several plans, a yearly family plan for $396/year, a monthly family plan for $39/month, and a yearly individual plan for $180/year.
- It is a great option for someone who wants to try a variety of classes anywhere they go.
Barre3
- Barre3 offers in-person and on-demand classes like Pure Barre.
- Barre3 also offers strength training, cardio, and core focused classes.
- For their on-demand program, they offer a 14-day free trial. After, the program is $29.99/month.
- Barre3 in-studio classes range in price depending on your location but are typically between $20-$30/class.