How to Cancel Weight Watchers Membership

With the help of scientific techniques, Weight Watchers helps its members improve their well-being and stay fit. In fact, their doctor-recommended weight-loss program also helps members lose weight twice as fast as on their own. People with a WW membership have access to personalized food plans, recipes, personalized workouts, tips from nutritional and behavioral experts, and so much more. However, there may come a time when you decide to cancel your WW membership. So, how can you cancel it and what are the ramifications?

You can easily cancel your Weight Watchers membership online on the Weight Watchers website, via email by filling out a cancellation form, or by calling their customer service number. You may also be able to cancel your WW membership in person by notifying your meeting leader, though this is not available for all membership plans.

Read on if you want to learn more about terminating your WW membership, policies, contact info, and so much more. Let’s dig in!

How Do I Cancel My WW Membership?

Although proved successful over the years, WW’s program is not for everyone. If you are looking to quit your WW membership, you can do so online, via email, via phone, and in person.

Let’s dive deeper into how to go about cancelling your WW membership. 

1. Online

Canceling your membership online is arguably the easiest and quickest way. Here are the steps involved:

1. Open up the Weight Watchers website and log in to your account using your username and password
2. Go to your profile page
3. Select the “Cancel my account” option
4. Fill out the cancelation form

Note: Wait for the notification with all the details regarding your cancelation

2. Via email

Canceling by email isn’t as simple as just sending an email. It still requires the following steps:

1. Look for the email cancellation form on your profile
2. Fill out the form by entering important info like your name and email address
3. Click on submit

The cancelation process typically takes 72 hours to go into effect. Within those 72 hours, you should receive a confirmation detailing your cancelation

3. Via phone

You can also call Weight Watchers customer service to cancel your membership with the following steps.

1. Dial 800-651-6000
2. Then press “4”
3. To make the process faster, by skipping the survey, press “5” and then “2” to talk to a live agent
4. Be polite and tell them you wish to cancel your membership

Note: Ensure you have your account and billing information at hand because you will need it for cancelation.

4. In person

Not all membership plans are eligible for in-person cancellation, but you can check your eligibility through your meeting leader. You can cancel your plan by notifying your meeting leader you are no longer interested in making payments or being a member.

Can I Cancel My WW Membership Through the App?

If you use an iOS device, you can cancel your membership through the settings app on your device. Follow the following steps:

1. Go to the Settings app on your iOS device
2. Open your Apple ID information
3. Tap on your name to bring up all your account information
4. Tap on Subscriptions, and all your active subscriptions will appear
5. Choose the app, and you can cancel from there by selecting Cancel Subscription/Free Trial

How To Cancel WW Through Google Play?

If you use an Android device, you can cancel your subscription through the Google Play Store.

1. Open Google Play Store
2. Click on your account icon
3. Go to Tap “Payments & subscriptions” and then “Manage Subscriptions”
4. Choose the app and tap Cancel Subscription. Google Play Store will ask you why you are canceling your subscription. You can either choose what reason best matches why you want to cancel or click on “Decline to Answer”
5. Click on “Confirm Cancel Subscription”

Can You Cancel WW Anytime?

You can cancel your WW membership at any time using any of the methods explained above.

However, the type of plan affects when the cancellation will take effect.

• For standard one-month plans, the cancellation will take effect at the end of the month you cancel.
• For the pre-pay Savings membership plan, the cancellation usually takes effect at the end of the initial plan period, depending on the plan you opt for.
• For multi-month or yearly plans, termination of your membership will attract a termination fee if you cancel before the expected end of the plan.

How Do I Find Out When My WW Subscription Ends?

You can find out when your WW subscription ends and other info like your next billing date by:

1. Go to the WW website and log into your profile
2. Click on “Account settings.”
3. Scroll down to Account and Billing.
4. For security reasons, you have to re-login to access the information.
5. The date your subscription ends will be listed beside “Next Billing Date. “

WW Early Termination Fee

If you subscribe to a plan and decide to opt-out before the plan is due to expire, the early termination fee that will be charged usually depends on the amount specified in the plan offer terms.

Additional taxes may also apply in certain states.

WW Refund Policy

There are usually no refunds allowed for your current subscription month or plan period. However, you may also be entitled to cancel and obtain a refund of any unused subscription portion under certain circumstances.

Refunds are issued via nominated credit cards and EFT. Check refunds are not available. Refunds are usually issued within 21 days after confirmation of your refund request.

How to Contact WW

You can contact WW via:

1. Live chat – WW offers a 24/7 live chat that can give users answers at any time of the day. You can use this service by: 
   • Tapping on the Profile icon in the top right corner of the WW app on your iOS or Android device
   • Then Click on the blue chat icon and Click ‘Chat now’
2. WW Customer Service Email – You can reach out to their customer service via email at [email protected]
3. Phone Number -You can get in touch with WW via (800) 651-6000
4. Website – For more info or answers to FAQs about WW, you can check out their website, www.weightwatchers.com

Best Alternatives to WW

Even though WW is well known for being a successful method, it certainly isn’t for everyone. You can check out other options below, along with their monthly or yearly pricing.